Frequently Asking Question

Take a look at some of the most frequently asked questions in the minds of consumers while trading the diamonds.

If there’s a question you will get the answer from below, in case you won’t find your answer feel free to drop us a message.

Yes, definitely. Whenever you are buying for diamonds, one of the first things you should ask your vendor/seller is whether the diamond comes with a certificate. A highly recognized certificate is useful if you plan to sell your diamond anytime in the future.
Buying diamonds using LGD platform is quicker & easier and According to your buying interest LGD will start working for you and expose you only to stones that match your buy request parameters - bringing you closer to your desired stone.
To become a LGD member: Click on "Register with us" from the home page. Follow three very easy steps to complete the subscription process.
We suggest you to buy only diamonds that are graded by GIA or AGS. Check the inscription of the diamond to make sure it tallies with the information on the grading report.
The LGD trading app is designed to help LGD members trade online anytime, and from anywhere. You can buy and sell and see your stock on your mobile devices. It is an easy n user-friendly app, keeping you up to date with your trading activities. Yes, you have to be a registered member to use it.
Yes we do have many clients having inventory in thousands of stones. You can be do it by clicking on Stock upload. To publish your stones for sale you will be directed to a simple upload process where you can upload a file which contains the full list of the available stones you want to sell.
Yes we do provide customer support. Our support team is working 24/7 for you. If you have any questions don't hesitate to contact us
When you sign in to the site/app, you can click the "Forgot your password?" link and enter the email address you used for registration. You will get an email message with a link for setting a new password.